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您现在的位置: Selective Executive Search HK Limited > 招聘信息 > Engineer > Call Center Senior IT Manager 客服中心高级技术经理(广州)

Our client, a leading hotel chain in the world is currently looking for Senior IT Manager for their Contact Centre in Guangzhou.


This position is responsible for the overall planning, organizing, development and execution of all IT & Telephony functions at the Call Centre.


It’s primary focus at the start includes being a part of core leadership team in the establishment of the company's footprint through insourcing existing operations in China, Japan and Korea. 


Responsibilities include support and maintain all IT & Telephony operations to meet business requirements, explore and evaluate new technology solutions to support business growth in the region. 


The IT Senior Manager, as leader of the function within the region, will serve as a business partner to all other teams within, and effectively lead his/her team to embrace this mindset and attitude towards other team members.

Experience
•Minimum 10 years of IT Management work experience
•Call Center IT operation experience preferred

Education
•University degree in IT or Computer Science.

Certificates, Licenses, Registrations
•Network certificate, like CCIE or CCDE
•Project Management, PMP
•Information Security certificate, like CISM or CISSP
•ITIL V3

Interested candidates, please send me your updated CV to: melody.li@selective.com.hk
And quote job reference number: ML20201203


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E-mail:hospitality@selective.com.hk